Build the questions that drive the workflow
The Questionnaire Builder is the starting point for each ScoreSentry workflow. Admins can define the questions participants answer and structure them around the business process being reviewed.
What it supports
- Yes/no questions
- Multiple-choice questions
- Concern-scale questions
- Short-text and long-text responses
- Required fields and help text
- Question sorting and answer option ordering
Why it matters
When the questionnaire is configurable, the same platform can support multiple markets and customer workflows without rebuilding the intake engine each time.