Build the questionnaire
Create yes/no, multiple choice, concern-scale, short-text, and long-text questions. Add help text, sort questions, and adjust response options.
Configurable scoring, intake, readiness, and risk workflows
Turn structured questions into clear, reviewable decisions.
ScoreSentry helps teams collect structured intake information, score responses, trigger override rules, notify the right provider, and review results inside a branded portal.
Branded provider portals
Weighted scoring rules
Critical override logic
Email alerts and result review
A reusable scoring engine for serious intake workflows.
ScoreSentry is built for situations where a simple form is not enough. It combines questionnaire building, scoring thresholds, override rules, provider review, and branded deployment options.
Score the answers
Assign point values to responses, define category thresholds, and route completed submissions into readiness or risk categories.
Trigger overrides
Flag critical answers that should override the normal score and force immediate provider review or a safety-focused result.
Review and document
Providers receive notifications, view full results, mark reviews complete, export matter data, and print or save PDF results.
Who ScoreSentry is for
ScoreSentry fits any organization that needs repeatable intake, consistent scoring, and a clear handoff from participant response to provider review.
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Mediation providers and attorneysScreen matters before mediation, identify safeguards, and route high-conflict or safety-sensitive responses.
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Professional service firmsScore new client intake, identify priority, evaluate fit, and route requests to the right team.
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HR and workplace teamsCollect structured conflict, employee relations, or readiness information before review or facilitated conversation.
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Operations and vendor teamsUse scored intake to evaluate vendor readiness, risk indicators, compliance concerns, or escalation needs.
Base workflows ready to customize
Each base workflow gives a client a starting point. The questionnaire, scoring rules, categories, branding, and result language can be customized for the specific business process.
Mediation Readiness Screening
Screen disputes before mediation and identify whether a matter appears ready to proceed, may need safeguards, or requires additional provider review.
HR Conflict Readiness
Review workplace conflict dynamics before a facilitated meeting and identify whether extra safeguards or leadership review may be needed.
Vendor Risk Intake
Collect structured vendor intake responses, score risk or readiness, and route the result for internal review.
Client Intake Risk
Help firms evaluate new requests based on fit, urgency, risk, readiness, or review requirements before accepting or routing the matter.
What the platform includes
ScoreSentry combines the core pieces needed to deploy a branded scoring and intake product without rebuilding the same workflow each time.
| Capability | What it does | Why it matters |
|---|---|---|
| Question Builder | Add, edit, and sort participant questions and answer choices. | Lets a client adjust the workflow without code changes. |
| Rules & Thresholds | Define score ranges, result categories, and response weighting. | Turns form responses into consistent, reviewable outcomes. |
| Override Logic | Trigger a result based on critical answers regardless of score. | Supports safety, escalation, and review workflows. |
| Provider Portal | Create matters, send participant links, review results, and manage status. | Gives providers a clean operational workflow. |
| Branding Presets | Choose a base market profile and customize colors, headings, and copy. | Supports self-service SaaS onboarding and client-specific deployments. |
| Provider-Owned Keys | Store client-owned Stripe, SMTP, webhook, or API keys. | Keeps billing and integrations under the client’s control. |
| Exports and Print View | Export matters to CSV and print or save result pages as PDF. | Supports documentation, audit trails, and matter-file workflows. |
Built with serious workflows in mind
ScoreSentry is designed for structured decision-support workflows where security, access control, auditability, and clear disclaimers matter.
✓
Role-based accessSuperadmin and provider-level access keep users scoped to the right data.
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Email log and audit trailsImportant actions and result notifications are logged for review.
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Configurable legal and safety languageParticipant notices, emergency language, result disclaimers, and retention notices can be customized.
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Client-owned keysProvider-level integration settings prepare the platform for self-service SaaS deployment.
See the working demo
The live demo shows provider portal, participant link, scoring, overrides, email logging, print view, branding presets, and provider-owned keys.
ScoreSentry FAQ
Quick answers for early buyers, partners, and teams evaluating whether a scoring/intake workflow is a fit.
Is ScoreSentry only for mediation?
No. Mediation readiness is one use case. The core platform can support many structured intake and scoring workflows, including HR conflict readiness, vendor risk intake, client intake, and other decision-support processes.
Can each client have different branding?
Yes. Providers can use base branding presets and customize display name, headings, intro copy, colors, and optional logo URL.
Can clients use their own Stripe, SMTP, or API keys?
Yes. ScoreSentry includes provider-level key storage for client-owned Stripe, SMTP, webhook, API, and other integration settings.
Can the scoring rules be changed?
Yes. Questions, response options, answer scores, override flags, result categories, and score thresholds can be changed from the admin tools.
Does ScoreSentry provide legal, medical, or emergency advice?
No. ScoreSentry is a structured intake and decision-support platform. It helps organize and route information, but it does not replace professional judgment, emergency response, legal advice, or clinical review.